MonetCam Support

Contact

For questions about MonetCam, privacy or data deletion, email support@satoapps.com.

To help us answer, include your device and OS version and the app version, and a screenshot or the approximate date and time if the problem is about a specific action.

Frequently asked questions

Are my photos and videos uploaded?

No. The painting styles are applied by a model that runs on your device, and the App does not send your photos or videos to our servers. See the Privacy Policy.

The camera or saving does not work.

Check that MonetCam is allowed to use the camera and the photo library in your device settings, then try again. If it keeps failing, email us with your device, OS version and app version.

How do I turn off tracking for ads?

iOS: Settings > Privacy & Security > Tracking. Android: Settings > Google > Ads.

How do I ask for my data to be deleted?

The App has no account and does not send photos or videos to us. Delete the App to remove its data from your device, and email us if you have any question. See the Privacy Policy.